An apology

Firstly, apologies to those of you that have subscribed to this blog and not received notification by email of new posts. We are still getting to grips with the WordPress system and there appears to be a bug with IE so hopefully, thanks to Firefox, you have received notification this morning…

Thank Crunchy

As the so-called 'credit-crunch' continues to bite, it seems that not a day goes by without more doom and gloom on the global economy front. However, there have been some bright spots. It is reported that the IMF has lifted growth forecasts modestly for the world - including the United States but said the global economy is in a "tough spot" due to rising inflation amid a slowdown.

Global output is expected to climb 4.1 percent in 2008, up from its April projection of 3.7 percent, the International Monetary Fund said in an update of its April World Economic Outlook. That said, it also boosted the inflation outlook, forecasting 3.4 percent inflation for advanced economies - up from an earlier estimate of 2.6 percent - and warning that there is still a chance of a global recession.

Tough times are ahead no doubt, but in the tech sector, there are those bucking the  trend…

Wii will defy the credit crunch (read full release)

According to research from online voucher code portal (www.laughingdeals.com) sales of Nintendo Wii and its accessories have so far defied the credit crunch with 45 percent of all searches being for the iconic console and its associated games. The site claims it has been inundated with requests for voucher codes related to the Wii. Also…

Low-cost broadband defies credit crunch (read full release)

Broadband is the only household utility bill to buck the trend of rising household bills in the wake of the credit crunch, according to broadband comparison site Top 10 Broadband.

"Broadband bills have plummeted by over 60% in the past 18 months while gas and electricity have risen by 15% and are set to rise further by the end of the year" says Jessica McArdle, a spokesperson for Top 10 Broadband.

Of course, without electricity, it would be pretty tricky to access your broadband connection but hey, it's a start.

Meanwhile, ManageSoft is warning company directors:

"Don’t let the credit crunch send you to jail…" (read full release)

The results of a FAST (Federation Against Software Theft) survey has recently hit the wires – news that 79 percent of company directors would be happy to avoid buying legitimate software licences to save them money during the downturn is a shocking figure. With a penalty of 10 years in jail and an unlimited fine, that’s some risk to take, states the company, which just happens to provide enterprise software management solutions.

According to ManageSoft: "With software audits likely to be on the rise during a difficult period, businesses need to accept that keeping a control of their software licenses will be a necessity and definitely won’t be an area to cut costs. In fact by implementing a software asset management solution it will allow organisations to leverage existing IT systems, improve efficiency and reduce costs."

Given the shortage of prison space at this current time, one wonders just how FAST you would end up in jail…

On the wire

GSA Confirms Over 200 HSDPA Networks Worldwide Are Launched

More than 200 HSDPA (High Speed Downlink Packet Access) systems worldwide have launched commercial mobile broadband services, according to the latest research published by GSA, the Global mobile Suppliers Association.

Shock revelation - IT sector carbon emissions set to soar above Aviation (read full release)

In a shocking revelation, the EU commission has stated that CO2 emissions from the Information Technology (IT) sector are comparable to that of the vilified Aviation sector and, it is reportedly considering potentially fierce legislation if the industry fails to take action. The Aviation and IT sectors each generate 2% of Global CO2 emissions and the threatened new legislation will deliver businesses even more gloom in a worsening economic climate.

Don't worry though, IT is fighting back…

Echelon’s Technology Lights up the Beijing Olympic Village (read full release)

Echelon Corporation says that the Olympic Village in Beijing is using Echelon’s LonWorks technology to create an energy efficiency lighting control system. The smart LonWorks based control system integrates all lighting subsystems to optimise energy usage while maintaining a safe and 'aesthetically pleasing' environment for the athletes – contributing to the government’s pledge to stage a "green Olympics."

In the bloggosphere

There are mixed opinions on the 'iPhone threat' to other handset makers:

Needham Cuts RIM Rating on iPhone Threat

UBS Analyst: Survey Shows 3G iPhone Poses Little Threat to BlackBerry

Motorola, Nokia, Palm, RIM Suffering iPhone Headache

Er, just one more thing… 

Poor Service From Call Centres Threatens UK Business - No sh*t Sherlock…

UK businesses that operate a call centre could be sitting on a demographic time bomb that threatens their future. New research shows that nearly half of 25-44 year old consumers have changed suppliers because of a negative call centre experience, significantly higher than the national average of 35%. And what makes things worse is that seven out of ten UK consumers say they would probably or definitely tell someone about a poor call centre experience.

The new research, carried out by leading market researcher GfK NOP Consumer, coincides with the launch of the UK's biggest ever industry-wide mystery shopping study to find the country's Top 50 Call Centres for Customer Service. This independent initiative, led by Call Centre Focus magazine, aims to recognise good practice and raise customer service standards across the industry.

Top 50 UK-based call centres? All I can say is 'good luck'…